Privacy Policy

At Bath Hearing Services Limited, the privacy our of patients is vitally important to us. Bath Hearing Services is accessible via www.bathhearingservices.co.uk. This Privacy Policy document outlines how we collect, use and protect your personal information when you use our services. 

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This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they share and/is collected in Bath Hearing Services Limited.  

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Data Collection

Please note that Bath Hearing Services uses Cliniko.com for appointment bookings, as such the personal information collected is stored securely as part of Cliniko.com's compliance to the storage of data, GDPR and privacy policy.

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We may collect the following types of information:

• Personal information: this may include your name, contact details and relevant medical history

• Appointment information: details of your scheduled appointments including date, time and services requested.

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How we use your information

• To effectively provide a service

• To communicate with you regarding appointments, updates and relevant information.

• To comply with legal and regulatory requirements

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Data Retention

We retain your information for the duration necessary to fulfill the purposes outlined in this policy and as required by law.

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Your Rights

You have the following rights regarding your personal information:

Access: you can request access to the personal data we hold about you.

Correction: You can request corrections of any inaccurate or incomplete personal data

Deletion: You can request the deletion of your personal date subject to legal requirements

Objection: You can object to the processing of data under certain circumstances

Portability: You can request that we transfer the data that we have collected to another organisation or directly to you under certain circumstances

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We take the appropriate measures to protect your personal information from unauthorised access, disclosure, alteration or destruction.

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If you have additional questions or require more information regarding our Privacy Policy, do not hesitate to contact us.

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By using our website, you consent to the Privacy Policy and its terms.  The Bath Hearing Services website does not itself collect any personal data.

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